سياسة الاسترداد

Last updated: November 2025

At Glosséa Beauty, your satisfaction is our top priority.
If for any reason you are not fully satisfied with your purchase, we’re here to help.

Returns

We accept returns within 7 days of receiving your order.
To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In its original packaging and seal intact.

Please note:
Due to hygiene reasons, we cannot accept returns of opened or used skincare products.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days via your original payment method.

Exchanges

 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery.
We will gladly replace it or issue a full refund.

Non-returnable items

• Opened skincare products

• Gift cards

• Sale or promotional items

How to start a return

To initiate a return, please contact our support team at:
📩 info@glosseabeauty.com
or message us on :
📸: @instagram
        Whatsapp